Terms and Conditions
Prices and Payment
All prices are in £ sterling and include UK VAT at the current rate. Delivery charges are not included in the prices quoted. We accept payment by most major credit and debit cards. Payment is taken once we have established that we can fulfil your order, checked details and stock availability and despatched your goods. We do not charge your credit or debit card until we dispatch your order.
We normally only deliver within the mainland UK however other areas and countries can be supplied but contact us for a price first. We cannot guarantee delivery times but we aim to deliver within 3 working days.
The delivery costs for the UK are as follows:
Collection from the shop - free
All Bike sales £free
All sales over £50.00 free
All sales under £50.00 postage is £3.95
All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you.
For mail order and online transactions you have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, video, DVD, audio or software products and the item has been unsealed. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service.
After-Sales Services and Guarantees
In the event of an item developing a fault then it should be returned to us at. Just Bikes, 103 High Street, Andover, Hampshire, SP10 1ND. In the case of item supplied via mail order we ask that you contact us to explain the problem before returning it to us. In the event of you having to return an item via post/carrier this will be at your expense. Once we have had chance to examine the item we will either replace the item or repair the item if applicable. No decision will be made with regard to warranty until we have had chance to examine the item and in some cases return it to the supplier for their assesment. In all cases we will endeavour to keep you informed of developments at all stages and will aim to resolve any issue within 7 days of inspection of the item.
Any complaints regarding the goods or services supplied should be made to:
Just Bikes, 103 High Street, Andover, Hampshire, SP10 1ND. 01264 355982
You can e-mail, write, telephone or fax us with your complaint. Our normal opening hours are 9.00am - 5.30pm Monday - Saturday. We are closed on Sundays.
These Terms and Conditions do not affect any of your statutory rights